How to get Appointment in AIIMS Delhi Offline, OPD Ticket Booking Process

How to get Appointment in AIIMS Delhi Offline: Getting an appointment at AIIMS Delhi through the offline process can seem challenging, but it’s actually straightforward once you know the steps. This guide will walk you through the OPD ticket booking process at AIIMS Delhi, ensuring you understand each part of the procedure.

Whether you’re booking for a regular consultation or a specialized treatment, we’ll explain how to get an appointment efficiently without any confusion. This easy-to-follow guide will help you navigate the system and secure your spot for medical care at one of India’s leading hospitals.

AIIMS Delhi OPD Appointment Offline

AIIMS Delhi, located in Ansari Nagar, New Delhi, was founded on February 8, 1956. It is part of a group of autonomous public medical institutions governed by the Ministry of Health and Family Welfare, under the Government of India. AIIMS Delhi is the first of its kind, created under the All India Institute of Medical Sciences Act, 1956. The hospital accommodates 3,194 beds, out of which 288 are reserved for private patients. The remaining 2,906 beds are part of the general category.

Since many patients seek free treatment at AIIMS, the demand for general ward beds is quite high, often leading to long waiting periods. AIIMS Delhi provides both online and offline options for booking OPD appointments. The offline method requires patients to wait in long lines at the hospital’s registration counters, while the online option offers a quicker and more convenient process for booking appointments.

Every year, thousands of doctors graduate from here, and millions of patients receive top-notch treatment. The faculty at AIIMS Delhi is regarded as the best in the country, and its healthcare services are widely recognized in the medical industry. Because of this, many people wish to seek treatment at AIIMS Delhi, but they may not be familiar with the process of booking OPD appointments, whether online or offline. In this article, we will guide you step-by-step on how to book an offline OPD appointment at AIIMS Delhi, along with all the details of the OPD ticket booking process.

How to get Appointment in AIIMS Delhi Offline

How to get Appointment in AIIMS Delhi Offline

If you’re unable to book an appointment online and prefer the offline method, you’re in the right place. Below are some offline ways to schedule your appointment at AIIMS Delhi:

Option 1 – Interactive Voice Response System (IVRS)


The IVRS system for OPD appointments was launched on September 1st, 2014. To use this service, you need to have a UHID (Unique Health Identification). Through IVRS, you can book an appointment, though the system will automatically assign you to the doctor you last consulted with. You cannot choose a specific doctor. To book via IVRS, call: 1860-258-3010.

Option 2 – AIIMS Counters Booking

In May 2015, AIIMS introduced the Single Window Exit OPD Counters to simplify the appointment and testing process for patients. These counters allow you to book follow-up appointments and schedule necessary tests in one go. There are currently 19 exit counters, along with 52 patient reception counters.

These include 18 fast-track counters, 22 current booking counters, 10 UHID registration counters, and 2 screening counters operated by Nursing Informatics Specialists (NIS). The goal of this system is to minimize registration time to under a minute, ensuring quick service for both new and returning patients.

How to Book AIIMS Delhi OPD Tickets Online

Booking an appointment for AIIMS Delhi OPD is a simple process, but you first need to register on the ORS Portal. You can register using your mobile number or ABHA (Health ID). Once registered, follow these steps to book your OPD ticket online:

  1. Visit the Online Registration System Portal at https://ors.gov.in.
  2. On the homepage, click the ‘BOOK APPOINTMENT‘ button.
  3. After clicking, you’ll need to select your state.
  4. If the hospital you wish to visit is one of the AIIMS hospitals listed on the ORS portal, click the AIIMS button.
  5. From there, choose your preferred hospital from the list of available hospitals under your selected state.
  6. For AIIMS Delhi, first select ‘Delhi,’ then choose ‘AIIMS Delhi.’ You’ll also need to pick the specific AIIMS center you plan to visit for treatment.
  7. Next, select the Mode of Appointment – either Physical Appointment (in-person) or Teleconsultation (virtual consultation).
  8. Then, choose the Appointment Type. If this is your first visit, pick ‘New Appointment.
  9. Select the Department Type that matches your medical needs, and then choose a convenient Appointment Date based on availability.
  10. Finally, enter the patient’s details and click ‘Confirm‘ to complete your booking.

Your appointment will be successfully booked once you’ve followed all the steps.

AIIMS Delhi OPD Timings and Schedule

Understanding the Outpatient Department (OPD) schedule is essential for patients planning to visit AIIMS Delhi for consultations or medical investigations. To help you plan your visit effectively, here are the OPD timings:

  • Regular OPD Hours: 8:00 AM to 3:00 PM (Monday to Friday)
  • Special OPD Hours: 2:00 PM to 5:00 PM
  • OPD Registration Time: 8:00 AM to 4:00 PM

Make sure to arrive within these hours to ensure a smooth registration and consultation process.

AIIMS Delhi Appointment Helpline and Contact Information

If you’re planning to book an appointment or need assistance from AIIMS Delhi, here are the key contact details presented for your convenience:

Contact InformationDetails
AddressAIIMS Delhi, Sri Aurobindo Marg, Ansari Nagar East, New Delhi, Delhi – 110029
General Contact Numbers+91-11-26588500 / 26588700 / 26589900
Fax Numbers+91-11-26588663 / 26588641
Appointment Helpline Number011-26589999
Official Websitehttps://www.aiims.edu/opd-registration

Feel free to use these contact details to schedule your appointment or to get more information about the services offered.

FAQs for AIIMS Delhi OPD Appointment (Offline)

1. How can I book an offline OPD appointment at AIIMS Delhi?
To book an offline OPD appointment, visit the AIIMS counters or use the IVRS system by calling 1860-258-3010. You will need a Unique Health Identification (UHID) to proceed.

2. What is the process of booking an appointment via the AIIMS counter?
You can visit one of the 52 patient reception counters at AIIMS Delhi, including 18 fast-track and 22 current booking counters. Provide your UHID to book an appointment quickly.

3. What is the Interactive Voice Response System (IVRS) for AIIMS Delhi?
The IVRS system allows patients to book appointments by calling 1860-258-3010. It assigns you to the doctor you last consulted with and is available to those with a UHID.

4. What are the AIIMS Delhi OPD timings?
Regular OPD hours are from 8:00 AM to 3:00 PM, Monday to Friday. Special OPD hours are from 2:00 PM to 5:00 PM, and registration is open from 8:00 AM to 4:00 PM.

5. What documents are required for an AIIMS Delhi OPD appointment?
You will need a valid ID and your UHID (Unique Health Identification) to book an appointment offline at AIIMS Delhi.

6. Can I choose a specific doctor when booking through IVRS at AIIMS Delhi?
No, the IVRS system automatically assigns you to the doctor you previously consulted with. For a specific doctor, you’ll need to visit the counters in person.

7. What is the AIIMS Single Window Exit OPD Counter?
This system allows patients to book follow-up appointments and schedule tests in a single process, minimizing waiting time and improving efficiency.

8. How can I contact AIIMS Delhi for appointment-related inquiries?
For appointment-related queries, you can call the helpline at 011-26589999 or visit the official AIIMS website.

9. What are the registration timings for AIIMS Delhi OPD?
OPD registration is available from 8:00 AM to 4:00 PM on weekdays.

10. Where is AIIMS Delhi located, and how do I reach there?
AIIMS Delhi is located at Sri Aurobindo Marg, Ansari Nagar East, New Delhi, Delhi – 110029. You can contact them via the general contact numbers +91-11-26588500 / 26588700 / 26589900.

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